Customer Service
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Lincoln will offer free pickup and delivery service for 2017 models.
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High Tesla warranty costs show learning to make cars is hard
Tesla spends more on warranty costs than larger established carmakers.
Stephen Edelstein -
The New Fisker Is Live: Original Karma Owners Get Most Support
A new Fisker website offers parts support for current owners.
Stephen Edelstein -
Consumer Reports Rates Tesla Service Tops Among Carmakers
Tesla service was ranked top among carmakers in Consumer Reports' annual survey.
Stephen Edelstein -
Life With Tesla Model S: Three Days Of Service Nirvana
A few months ago, some minor glitches in my 2013 Tesla Model S were fixed at the Tesla service center in White Plains, New York. It was a perfectly satisfactory experience, pretty much like any other service visit: Drive to the shop, read magazines for a couple of hours, get the car back, drive...
David Noland -
Tesla Model S Loaners For Tesla Model S Owners, Elon Musk Says
Loaners cars are now routinely provided by luxury carmakers when their customers have cars in for servicing. Now Tesla Motors [NSDQ:TSLA] is joining the crowd, providing Model S luxury sports sedans to its Model S (and Roadster) owners while their cars are in the shop. But according to CEO Elon...
John Voelcker